P-1001 · Purchases · iPhone and iPad
Purchase did not go through
You were not charged. Every item in your library stays open on every plan.
In the app The purchase did not go through. You were not charged. P-1001
What it means
The App Store did not complete the purchase. This can happen when the payment method needs an update, the purchase needs approval, or the connection dropped.
What to do
- Check your payment method in your Apple Account settings.
- Try the purchase again.
- If you bought the plan before, tap Restore purchases on the plans screen.
- If you see a charge but no plan, contact support with code P-1001.