S-4021 · Storage and sharing · iPhone and iPad, Android
Item list is damaged
Your items are still on this device.
In the app The item list is damaged. Your items are still on this iPhone.
What it means
York Vault keeps a list of your items and albums next to the items. This list did not open. The items themselves are separate files, and York Vault can build the list again from them.
What to do
- Tap Rebuild the list. York Vault reads each item and builds a new list.
- Do not delete York Vault while it rebuilds.
- If the rebuild fails, contact support with code S-4021.