S-4020 · Storage and sharing · iPhone and iPad, Android, Mac

Check library found items to fix

Nothing was deleted. A damaged copy stays until a good copy replaces it.

In the app 2 items need a fix. Error S-4020

What it means

Check library read every item on this device and found items that are missing or do not match their checksum. With a backup, York Vault can take a good copy from it.

What to do

  1. Tap Fix. York Vault takes each item again from your backup, checks it, and only then puts it in place.
  2. Run Check library again. It shows Passed when every item is good.
  3. If items still need a fix, or you have no backup, contact support with code S-4020 and the count.

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