R-2207 · Restore · iPhone and iPad, Android

Restore missed some items

Your backup still has the items that did not download.

In the app 12,398 of 12,400 items restored. 2 items did not download. Your backup still has them.

What it means

The restore finished, but some items did not download or did not pass the check. York Vault counts an item as restored only after it downloads and every part of it opens.

What to do

  1. Connect to Wi-Fi and tap Try again on the restore screen.
  2. Keep York Vault open until the count is complete.
  3. If the same items fail again, contact support with code R-2207 and the count from the screen.

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