B-4091 · Backup · iPhone and iPad
York Cloud has a different library key
Your items on this device are not affected. York Vault keeps the library on this device as it is.
In the app York Cloud answered with a different library key. This iPhone stopped using York Cloud. Your items are on this iPhone.
What it means
Each library has a public key that York Cloud keeps when the library first uses it. York Cloud sent back a key that does not match the one on this device. To protect your items, this device stopped reading from and writing to York Cloud for this library.
What to do
- Keep using York Vault on this device. Your items open as before.
- Do not delete York Vault or reset the device.
- Contact support with code B-4091. A person replies within 1 business day.
The same problem shows as S-4091 on another platform.